Pickup confirmation
An authorised caregiver receives a notification once the child has been checked in and collected at the agreed pickup point.
How it works
Journey notifications in our app
Parents and authorised caregivers receive clear journey updates through the Kita Bus app, so they know when important stages of their child's journey have been completed.
Arrival confirmation
A second notification confirms that the child has arrived and that the agreed handover has been completed.
Afternoon updates
The same process provides an update when the child is collected from the Kita, and another when the return handover is complete.
Authorised access
Notifications and journey information are visible only to authorised caregivers. Children's information is never shown publicly.
When plans change
If a delay, route change or handover issue requires action, the operations team contacts the authorised caregiver using the details provided during registration.